Records On Time Expands Medical Record Retrieval With Electronic Health Record (EHR) Capabilities

Company News

March 13, 2026

What if you could have your records in 1 day and avoid all medical provider fees? Law firms can now receive records in as little as one day with zero medical provider fees through expanded EHR access from 400,000+ providers. 

Records On Time, a Rob Levine Legal Solutions company, has expanded its medical record retrieval services to include direct Electronic Health Record (EHR) access, allowing law firms to receive records in as little as one day from more than 400,000 connected providers. EHR retrieval eliminates medical provider fees on qualifying requests while dramatically reducing turnaround times.  

What This Means for Law Firms 

Delays in medical records slow everything: demand packages stall, negotiations lose leverage, and settlements are pushed back. Meanwhile, staff spend valuable time tracking requests, following up with providers, uploading files, and organizing documents. 

Records On Time delivers speed and efficiency in one fully integrated solution. With direct EHR access, we can retrieve records in as little as one day. If EHR is not available, the request automatically falls back to our proven traditional retrieval process, which delivers records in an average of 23 days, still faster than HIPAA requirements. In every case, records are delivered seamlessly into your case management system and ready for immediate use. 

Key Benefits for Firms 

  • Records in as little as 1 day from EHR-connected providers 
  • Zero provider fees on EHR retrievals 
  • Seamless CMS integration with Neos, Needles, SmartAdvocate, Litify, Filevine, Clio, and CASEpeer — records, invoices, and costs flow directly into your existing workflow, OCR’d, compressed, and organized 
  • 99% completion rate across all retrieval requests 
  • HIPAA-compliant and SOC 2 Type 1 and Type 2 certified 
  • Dedicated customer service representative assigned to every account 

“Speed matters when you’re fighting for your clients,” said Rob Levine, founder and CEO. “EHR access means cases move forward sooner, settlements happen faster, and firms retain more margin on every case.” 

Built by an Attorney, Tested in Practice 

Rob Levine, founder of Rob Levine Legal Solutions and its subsidiary Records On Time, runs his personal injury firm using the same retrieval system the company offers to other firms. Every workflow has been refined under real caseload pressure — designed to reduce administrative burden, not add to it. The result is a system built from inside a working law firm, continuously improved to keep cases moving and teams focused on winning. 

To learn more or book a free demo, visit: https://roblevinelegalsolutions.coml or complete our contact form to get started. 

 

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