Medical Record Retrieval with Electronic Health Records
Electronic Health Record (EHR) retrieval allows Records On Time to obtain medical records directly from a provider’s patient portal once a client authorizes access. Instead of waiting on providers to process HIPAA forms, records are securely pulled from connected EHR systems like Epic, Aetna, MyChart, Medicare, VA Health, and more. More the 400,000 providers use Electronic Health Records!

Speed
- Records can be delivered in as little as 1 day from connected EHR systems
- Eliminates weeks or months of provider backlogs
Savings
- No medical provider fees when using EHR
- Average savings of ~$150 per record
- Firms pay only our standard $49.95 retrieval fee
Streamlined
- Faster records mean faster demand packages, negotiations, and settlements
- Reduces case stagnation caused by record delays
Security
- HIPAA compliant
- SOC 2 Type 1 and Type 2 certified
- Encrypted, time-limited authorization links
How the EHR Process Works

Firm submits a medical record request as usual
Client receives a secure text message from (413) 216-9926
Client clicks the link and sees a list of providers requiring authorization
Client logs into their provider’s portal (or creates an account if needed)
Client authorizes record sharing with our secure EHR partner
Records are retrieved and delivered to the firm, often within 48 hours or less




